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No. Nobody starts cold here. The online training comes first, then the first shift. Being someone people can count on matters more than a long résumé, and many of the people we place have never worked from home before.
Day one on a phone is fine, and a laptop or desktop is just as fine. Have a connection you can rely on and a quiet spot, and you have what the work asks for. Anything specific about a role is explained before you say yes, and nothing is ever sold to you.
Week one usually lands somewhere between 15 and 30 hours, and it shifts from there. Give us the window you can cover and we stay inside it — evening and weekend blocks exist on two of the four roles.
From the WhatsApp message to HR it is roughly two days of talking, then a start that same week. Training runs online and finishes before your first shift.